Sercotel Ayala
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The hotel room was lovely and spacious we were a bit upset at the begining as we thought we were getting twin beds with a sofa bed as we are three sisters. that never happened as they were fully booked out . however the lady of reception was so helpful with extra sheets and duvets so we could share but have separate space on the Super king bed. the coffee maker and kettle was an added bonus , there was 2 tvs on both sides of the room so we could sit and watch etc. we had a balcony space with 2 chairs and a table which was a nice space. Lovely towels and bathroom supplies . the location is amazing just of Gran Via ,lots of shops and Tapas bars in the location, a short walk to underground and main railway station Abando is a great location in the city. we walked everywhere to old town the guggenhem by the river, Gluten free bread was provided at breakfast everyday for one of the party by request and there was plenty of selection available. The Staff were lovely and we enjoyed our break very much.
Jackso
Μάιος 2024
The location is good and strategic, the room was very spacious and well decorated. The women working in the lobby were also nice.
Sofia
Απρίλιος 2024
Central location just steps off the main city artery. Delicious breakfast. Great coffee. Quiet, good air conditioning in the room. The bed was very comfortable. Tiny jewel box of a room, but we did not need more. Bidet. Parking in a city garage just blocks away.
Lesmac
Ιούλιος 2024
This is one of the best hotels we have stayed in. Lara & Miriam on reception were exceptional. Both girls made us feel so welcome & went out of their way to make sure we were comfortable. When you’re so far from home & don’t speak the language, it’s lovely to have someone greet you with a friendly smile & genuinely be interested in your needs - they helped with booking & the language barrier. I highly recommend this hotel, it’s very central, very clean- good breakfast & lovely staff.
Leeann
Σεπτέμβριος 2024
Great location very central. Good size rooms. Clean and quiet, haven’t heard any noise from neighbours rooms. Nice shower also has very good hair dryer . Comfy mattress and pillows. Also good air con. Nice staff help is with restaurant bookings.
Liliana
Ιούνιος 2024
We loved our stay at Sercotel Ayala. The room was clean and warm, there was plenty of bedding, and the beds were comfortable. The bathroom was clean and spacious. Staff was very kind and helpful before and during our stay, as well as during check-out. The location is excellent, a short walk from a metro stop and the train station and less than ten minutes walking to get to the old town.
Adrian
Δεκέμβριος 2023
The location is superb. Close to the old town and new town. Side by side of the train station. 1 minute walk to the main shopping street, 8minutes away of Guggenheim. If you would like to enjoy all the aspects of the city, Museum, shopping, gastronomy, everything is at walking distance. The hotel is very new, clean and the reception is very helpful.
Sila
Δεκέμβριος 2023
Location is very central, all easy to reach by foot. Parking also short walk away. Staff was very friendly. Rooms modern and bright.
Andreas
Οκτώβριος 2023
Convenient location and comfortable hotel. Spacious room. Breakfast was excellent. Helpful staff made an effort offered a discount on the pet policy - see below.
Antonio
Μάιος 2023
Location is perfect. Room was large and well furnished. Whole hotel has a fresh and modern look Coffe machine with capsules in the room was well appreciated
Gianfranco
Μάιος 2023
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